DO YOU NEED A WEBSITE WITH RESERVATIONS OR ONLINE APPOINTMENTS?

If for a long time it is more than recommended that if you have an aesthetic, medical, hotel or restaurant establishment you have not only a corporate website but an online reservation or appointment system , with the so-called ” new normal ” produced by the health crisis of the Covid-19 , now it is not only advisable to give that facility to your customers, but it is mandatory and extends not only to the aforementioned businesses, if not to practically all the shops open to the public: workshops, shops of all kinds, offices, leisure and sports centers, etc.

Both previous appointments and capacity control are now necessary.

It is also the case in neighboring community pools , for example, where the number of reservations must be limited.

From Rana Negra we have always thought that having an online appointment or reservation system is a functionality that is most interesting and comfortable for the user, it is an undeniable truth that the mobile and PC are increasingly used to search for products or services that we want and if we have an online calendar at our disposal where we can view availability at the moment and be able to make the reservation or appointment, many loyal customers are won while saving time in managing reservations or appointments, being able to have it centralized in the web instead of having to call you, to send a WhatsApp or a message on Facebook or Instagram, since it is easy for us to get confused, for the client to not remember well the day / time of the appointment, etc.

With an online appointment system, the user also has their appointment registered, we can send them reminders if we wish, we can send them an invoice, etc.  

And as owners or workers of a business, we will have everything centralized, being able to add, edit or delete reservations manually, being able to consult everything from one place, we can do everything at the click of a button! Something that is most valuable considering that now we not only take care of serving customers and carrying out the usual tasks, but also the daily cleaning and the necessary security measures (for example, the workstations must be disinfected in each shift change and facilities and materials have to be disinfected between client and client) make us spend more time with these tasks, taking away effective work time. If we add the fact that you may have had to do an ERTE or that not all your employees are able to work,

In addition, an online dating system is open to the public every day of the year at all hours, it is not limited to the hours in which you can answer calls.

You can have your online dating system in multiple locations, create the services and their duration, assign employees and much more, since at Rana Negra we do not offer standardized solutions, we know that each business is different, the preferences, tastes and desires of our clients are unique, and that is how we treat them from the first moment.

Beyond the advantages for both businesses and clients, it is mandatory to use an appointment and capacity control system, but think that you are facing an opportunity to improve your business on many levels.

Some of the advantages of having an online dating system are:

 Configuration flexibility: DO YOU NEED A WEBSITE WITH RESERVATIONS OR ONLINE APPOINTMENTS?

A reservation system facilitates the configuration of the type of reservations, the duration of the same, the capacity, etc. It also allows you to control the number of people who reserve and the amount of resources that are reserved.

It also allows us to configure prices according to the characteristics of our business, since, for example, it is not the same to configure a reservation system for a dental clinic or for the swimming pool of a community of neighbors.

 Reduce manual workload: DO YOU NEED A WEBSITE WITH RESERVATIONS OR ONLINE APPOINTMENTS? 

The client reserves online and you do not have to go through calls or messages, we send him an email automatically to confirm the reservation.

We record all the information that is necessary during the reservation process so that it is not necessary to ask the client for more information later.

The reservation system will notify you of new reservations, cancellations and other options that we have implemented.

 Control of all appointments in a single database: DO YOU NEED A WEBSITE WITH RESERVATIONS OR ONLINE APPOINTMENTS?

It is also important that you include in your online reservation and availability system the reservations made by phone, e-mail and at the establishment so that they are all in the same system and that the availability calendar is always updated.

View the reservation calendar easily: DO YOU NEED A WEBSITE WITH RESERVATIONS OR ONLINE APPOINTMENTS?

An online reservation and availability system should offer you a control panel where the business administrator can see the availability and which reservations have been confirmed at a glance.

 Online payment: DO YOU NEED A WEBSITE WITH RESERVATIONS OR ONLINE APPOINTMENTS?

It is a fundamental step for the reservation process to be complete, it is not mandatory to have it, but it will help you save time and not lose money.

An online payment can be implemented only for the reservation as a signal, or you can request the full payment of the service, you decide!

Thus, your appointment, capacity and availability system becomes a 100% autonomous tool that can attend your clients’ appointments without the need for any person to intervene until the moment of attending the client in person.

 Always available

Customers will make reservations for you 365 days a year, 24 hours a day.

 Gain visibility

With a suitable website with a well-positioned online dating system, they will find you before your competition, so you must hurry to have it ready as soon as possible! 

If you have a website with your own online reservation system, you will not be renting an external platform that performs this service, you will be having your own reservation system, forever, without monthly payments, making users navigate to your website and not to the external platform.

 Increase sales

From the above advantages, the consequent increase in sales is deduced, but in addition, you can apply promotions, discounts, cross-sales proposing related services or products, mail your customers so that they keep you in mind, assign preference schedules by age and all the functions you want to add to retain your customers.

Go ahead, before all your competition overtakes you, write to contacto@rananegra.es and tell us how you want your website with online dating to be, we also leave you this article where we explain everything we need to know to get to materialize as soon as possible your web project: What do you need and need to know to budget your web project?