Would you like to be part of the Renfe team and start a professional career with maximum job stability ? Through the competitive examinations to  Renfe Commercial Operator  you will be able to access a fixed position. You will perform customer service, access control at stations and the sale and marketing of tickets.

In the coming years, more than  400 new places will be called, to successfully pass the Renfe commercial operator entrance exams you will have to prepare thoroughly. With this Renfe exam preparation course you will be ready to take one of the  frequent  calls that come out every year  to access a job with  maximum stability  and great labor and salary benefits .

This opposition also has multiple specialties:

• Sale of tickets
• Customer service
• Accounting
• Access control to trains
• Business relationships

As a Renfe commercial operator, you will perform the following functions:

• Ticket sales at the box office.
• Customer service at stations.
• Business relationships.
• General information on incidents.
• Accounting work.
• Access control to trains.

* These tasks can be carried out in any area of ​​Renfe, both in Cercanías, long and medium distance services and high speed.

Some of the advantages offered by holding an official position at Renfe are:

• Job stability.
• Salaries of € 18,000 to € 22,000 per year . 
• 12 pays and 2 extra pays
• Adaptation of schedules .
• Holidays and business days ( 40 days minimum per year).
•  5% salary increases for seniority.
• Possibilities for internal promotion .
• Possibility of leaves of absence .
• Early retirement .

Access tests

The Renfe Commercial Operator oppositions tests  consist of the following phases:

• 1st Phase:

This phase consists of the fulfillment of the  requirements  and the assessment of  merits .

• 2nd Phase: 

In this phase you will have to overcome two exercises. The tests are face-to-face and eliminatory.

• • Knowledge test : the maximum score for the test is 60 points. You must obtain a minimum of 30 points to pass the test.
  • Psychotechnical test : you must pass all the exercises to obtain a pass grade.

• 3rd Phase:

This phase consists of a  personal interview  to evaluate the professional qualification of the opponent of the position.

NATIONALITY

You must have Spanish nationality or that of one of the other  Member States of the European Union.

• The  spouse  of Spaniards and members of other EU member states may participate, whatever their nationality, as long as they are not legally separated.
• Those who, not being included in the previous sections, are in Spain in a legal situation, being holders of a document that enables them to reside and to be able to access the labor market without limitations  , may participate .

AGE

Have reached the  legal age  of hiring foreseen for each job position.

QUALIFICATION

• Not having been separated by means   of a disciplinary file from any of the Public Administrations.
• Not be  disabled  for the performance of public functions.
• Not being in  absolute or special disqualification  for the employment of public positions.

EDUCATION

To be in possession of a  minimum  academic qualification of Baccalaureate or Intermediate Professional Training.

APPLICATION

Submit the  request  in a timely manner.

SHIFTS

Availability to perform  shift work .

MOBILITY

 National geographic availability .

PERSONAL INTERVIEW SIMULATION 

• Preparation for the last phase of the opposition. We give you the keys you need to improve your  oral expression  and  non-verbal communication. You put everything you’ve learned to the test in a  simulated interview  with an  exam expert .

ENGLISH

• This preparation includes  an English course  so that you can obtain the B1 and B2 of this language. Both score as merits. They are valued with 2 and 4 points, respectively.

STUDY AND MEMORY TECHNIQUES 

• They are essential for the preparation of a training! You will learn from  how to exercise your memory  to the best techniques to learn entire chapters of a book.

RESOLUTION OF  PSYCHOTECHNICAL TESTS

• A specialist teacher performs real psychotechnical tests live and explains  the logic  of each exercise.

WORD AND EXCEL CLASSES 

• A specialist teacher guides you and gives you all the keys and tricks to  get the most out  of these two programs.